The Genie GR20-GM is known for its compact size and maneuverability, allowing it to operate effectively in tight spaces and on finished floors. It features a vertical mast design, offering a working height of about 25 feet and a platform height of around 19 feet. The lift is often appreciated for its straightforward operation and the ability to drive at full height, enhancing productivity. Additionally, its lightweight design makes it easier to transport and minimizes floor loading concerns.